BasicSale

Refund and Returns Policy

At BasicSale, we are committed to providing our customers with high-quality services. If you are not fully satisfied with your purchase, we offer a straightforward refund and return policy to ensure your satisfaction.

Refunds

  1. Eligibility for Refunds
    Refunds are available for digital products and services only if the request is made within 14 days of purchase. If you are not satisfied with the service or product received, please let us know within this time frame.
  2. Refund Process
    To initiate a refund, please reach out to us through our support channels (details provided upon request). We will review your request and determine if it meets our refund criteria. If approved, we will process the refund to your original payment method.
  3. Exclusions
    Refunds will not be issued in the following cases:
    • If the service or product has been fully accessed or downloaded.
    • If you have used the service beyond the initial usage period.
    • If you have already received a refund or exchange for the same service.

Returns

As our services are digital in nature, returns are not applicable. Once you have accessed or downloaded the product or service, it is considered used, and we cannot accept returns.

Cancellation Policy

If you wish to cancel a service after purchase but before use, please notify us as soon as possible. Cancellations are accepted before the service has been delivered or fully accessed. Once the service has been provided, cancellations are no longer possible.

Exceptions and Special Cases

In certain circumstances, such as technical issues or exceptional circumstances, we may offer a refund or exchange outside the standard guidelines. Each case will be considered individually.

How to Request a Refund

If you believe you are eligible for a refund or need assistance with any issue related to your purchase, please contact us. We will work with you to resolve the matter in the most efficient and fair manner possible.

This policy is designed to ensure you have a hassle-free experience with our services.
Thank you for choosing BasicSale.